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1300 345 300Our stores in NSW, ACT and QLD remain open to continue providing eye care and eyewear services.
However with the current COVID-19 Stage 4 restrictions across Melbourne, we have temporarily closed the nib Eye Care Centre Melbourne.
With the health & wellbeing of our customers and teams as the priority, we require all customers to follow public health protocols and guidelines, including any face mask directives when visiting the stores.
To book an appointment at your local store please call us or click here to book online.
If you have had contact with someone confirmed to have COVID-19; are awaiting a COVID-19 test result; or are experiencing flu-like symptoms (such as fever, coughing, sore throat or shortness of breath), please delay booking an appointment for at least 14 days.
For any eye health emergencies please contact your nearest hospital.
Our measures in store
Our stores have measures in place to maintain health and safety for our customers and teams.
These measures include:
Store capacity limits
Appointment screening
Social distancing
Good hygiene and product handling
Cleaning across stores
Face masks for our teams
Current orders
We apologise that COVID-19 impacts have also affected some of our suppliers and there may be unavoidable delays with some orders that we are working to minimise.
When your glasses or contact lenses are ready to collect, our store team will contact you to arrange a pick up appointment or can arrange delivery to your home.
For any current order questions please email support@nibeyecare.com.au
New contact lens & glasses orders – over the phone
For our Melbourne customers or those who prefer to order over the phone, with an existing optical or contact lens prescription, you can continue to place new orders by contacting our team on (02) 6282 2219.
Thank you for your understanding and stay safe.
nib Eye Care Centres
For the current Australian Government Department of Health COVID-19 information click here.
